MAFE HEALTH — ISTANBUL

Be the clinic that replies first.

The same patient writes to five clinics. The first reply usually wins. Mafe Health answers on WhatsApp, in six languages, 24/7 — and hands the conversation to your team, ready.

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EXHIBIT 01 — ONE NIGHT

Five clinics written to, in five minutes.

One message, 03:12 a.m.

Öz Clinic · Assistant
Hallo, DHI oder FUE?DE
Hello, I'm Öz Clinic's digital assistant.DE
Both techniques are done at our clinic; I can walk you through the package.DE
How many grafts will I need?DE
Our doctor assesses graft count in a video consultation. Would tomorrow at 10:00 work?DE
An illustrative flow, not a real patient conversation.
  1. 03:12

    A message from Hamburg, in German: DHI or FUE? The assistant introduces itself and carries on in German.

  2. 03:14

    Techniques, stay, what's included. Only from what your clinic approved.

  3. 03:17

    "How many grafts?" No number — that's the surgeon's call. It offers a video slot instead.

  4. 03:21

    The patient mentions a transplant elsewhere two years ago. Revision case: the assistant stops and hands over.

  5. 09:00

    Your team starts the day with a summary waiting: country, procedure, how warm, why handed over.

EXHIBIT 02 — VERTICALS

Three verticals, one assistant.

01

Hair transplant

FUE, DHI, Sapphire FUE; stay, package, visa. Graft counts stay with your surgeon.

02

Dental treatment

Implants, All-on-4, zirconia, smile design. Clinical questions go to your doctor.

03

Aesthetic surgery

Rhinoplasty, liposuction, package contents. Clinical questions go to your doctor.

EXHIBIT 03 — CONTROL

The assistant knows; the doctor decides.

The last word belongs to your doctors.

Your clinic draws the lines. The moment a question turns clinical, the conversation moves to your team, with a summary.

Goes to your team

  • Any clinical question: candidacy, risks, anaesthesia, medication
  • Possible emergencies
  • Anyone possibly under 18
  • Pregnancy and breastfeeding
  • Revision or repair cases
  • Shared photos or medical history
  • Anyone who asks for a person
  • Anything it isn't sure about

Reserved for your doctors

  • No diagnosis, no grading
  • No graft estimates
  • No "you're a candidate"
  • No promised results
  • No medication or dosage advice
  • Photos go to your surgeon, not to a model
  • No prices without authorisation on file

EXHIBIT 04 — WATCH

The patient in the video is fictional; the product is real.

Watch the product through one conversation.

PRODUCT TOUR

The product tour will be published here.

16:10 — PRODUCT TOUR VIDEO

EXHIBIT 05 — NUMBERS

No noise, few numbers.

6

languages, one assistant

24/7

replies

0

ads and tracking

DATA STORED IN THE EU · EVERY REPLY LOGGED · AI DISCLOSURE IN THE FIRST MESSAGE · KVKK · GDPR

EXHIBIT 06 — MARKET

Your patients are already there.

The market is in Turkey; the patient is on WhatsApp.

1.5M

patients came to Turkey for treatment in 2024

3

billion USD — annual health-tourism revenue, 2024

88.6%

WhatsApp usage in Turkey — TÜİK, 2025

20

billion USD — Turkey's 2028 target (USHAŞ)

SOURCES: MINISTRY OF TRADE, 2024 · TÜİK, 2025 · USHAŞ 2028 TARGET — PUBLIC DATA

TALK TO US

See it work on your own clinic.

A short call: the product, your questions.

Free. No card required.